Sustainable Business

For many years, we have been developing relationships with the community that do not rely solely on the telecommunications infrastructure. The network of good social initiatives that we are launching and supporting increases trust among our employees, shareholders, partners, and society as a whole. In this way, we are attempting to share a portion of our business success with the community and thus contribute to the creation of a better society for all of its members through organized socially responsible activities.

Environment

The companies of Telekom Srbija Group are taking measures for the protection of the environment by adopting ecologically oriented technologies and methods aimed at reducing the negative impact on the environment. During their operations, the companies are taking care of the aspects of the environmental protection, such as rational energy consumption, prevention of waste, proper disposal of waste and its recycling. As part of its strategic goals for neutralizing emissions of harmful gases into the atmosphere and the use of green energy.

E ponovo

Environment

The companies of Telekom Srbija Group are taking measures for the protection of the environment by adopting ecologically oriented technologies and methods aimed at reducing the negative impact on the environment. During their operations, the companies are taking care of the aspects of the environmental protection, such as rational energy consumption, prevention of waste, proper disposal of waste and its recycling. As part of its strategic goals for neutralizing emissions of harmful gases into the atmosphere and the use of green energy.

Telekom Srbija is undertaking
activities that include:

Technological
innovations for lower
carbon emissions

Use of green energy (or
cleaner production) in all business processes

Continued
reduction of paper
use in the company

Introduction of the ISO 14001 standard Environmental Management Systems

Use of waste energy in the process of air conditioning of the DATA centre in the TK centre building

Technological
innovations for lower
carbon emissions

Use of green energy
(or cleaner production)
in all business processes

Continued
reduction of paper
use in the company

Introduction of the ISO
14001 standard
Environmental
Management Systems

Use of waste energy in the process of
air conditioning of the DATA centre
in the TK centre building

Social

Telekom Srbija Group in the social responsibility segment expresses the ability of the companies to fulfill their obligations in the programs of support for the community and programs of social equality for employees and external stakeholders. Telekom Srbija is a signatory of the UN Global Compact and it is responsible and committed in performing its obligation of continuously making a great contribution to the achievement of goals of sustainable development, and especially the 2030 Agenda. The company plans and implements its activities in its entirety, bearing in mind the importance of its own impact on society and the environment.

S ponovo

Social

Telekom Srbija Group in the social responsibility segment expresses the ability of the companies to fulfill their obligations in the programs of support for the community and programs of social equality for employees and external stakeholders. Telekom Srbija is a signatory of the UN Global Compact and it is responsible and committed in performing its obligation of continuously making a great contribution to the achievement of goals of sustainable development, and especially the 2030 Agenda. The company plans and implements its activities in its entirety, bearing in mind the importance of its own impact on society and the environment.

Some of significant achievements of Telekom Srbija Group regarding goals of UN Global Compact are:

Sustainable and resistant infrastructure, with the focus on affordable and equal access for everyone was achieved so far owing to the fact that optical cables have been installed for 1,030,000 households, a total of 31,090 km of cables have been laid with about 1.6 milllion km of optical fibre.

By 2030, significantly reduce waste
production through prevention,
reduction, recycling and reuse.

Equal employment opportunity and balanced
representation of both sexes in the total number
of employees and management.

Telekom Srbija is already a traditionally
active member of many international and
domestic organizations with intention to
continue this practice.

Sustainable and resistant infrastructure, with the focus on affordable and equal access for everyone was achieved so far with the fact that optical cables have been installed for 1,030,000 households, a total of 31,090 km of cables have been laid with about 1.6 milllion km of optical fibres.​

By 2030, significantly reduce waste production through prevention, reduction, recycling and reuse.

Equal employment opportunity and balanced representation of both sexes in the total number of employees and management.

Governance

Speaking of governance in Telekom Srbija Group, we refer to structures and processes within companies designed to ensure responsibility, transparency, timely reaction, rule of law, stability, equity and inclusion, empowering and widely based participation. Governance for us represents all the norms, values and rules of the game that our companies ares managed through, in the manner that is transparent, participative, inclusive and responsible.
Telekom Srbija Group has implemented the ISO Standard requirements in its work.

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Governance

Speaking of governance in Telekom Srbija Group, we refer to structures and processes within companies designed to ensure responsibility, transparency, timely reaction, rule of law, stability, equity and inclusion, empowering and widely based participation. Governance for us represents all the norms, values and rules of the game that our companies ares managed through, in the manner that is transparent, participative, inclusive and responsible.
Telekom Srbija Group has implemented the ISO Standard requirements in its work.

Certificate

The certificate is valid for the following scope of operation:

  • Design, Development, Implementation,
  • Maintenance and Provisioning of IT/ICT
    services for external and internal customers from the locations of
  • IT support and ICT services Division and Strategy and digital Division
 
Date of Certificate Issue: 7th August 2021
Certificate Valid until: 6th August 2024
Certified with DAS since: 7th August 2015
Certificate Number: DAS95229207/1/Q
 

This is to certify that organization:
Telekom Srbija a.d. Beograd Takovska 2, 11000 Belgrade,
Republic of Serbia has implemented and maintains an IT Service Management System within the scope of:

Service management system that supports provision of IT/ICT services for external and internal customers as per service catalogue of “Telekom Srbija” a.d. Beograd, from the locations of IT support and ICT services Division and Strategy and digital Division

Date of Certificate Issue: SRN2366
Certificate Valid until: 09.07.2021.
Certified with DAS since: 08.07.2024.
Certificate Number: 09.07.2021.
 

The certificate is valid for the following scope of operations & Statement of Applicability:

Design, Development, Implementation, Maintenance and Provisioning of IT/ICT services for external and internal customers from the locations of IT support and ICT services Division and Strategy and digital Division

In accordance with SOA dated 28th May 2021

Date of Certificate Issue: 20th July 2021
Certificate Valid until: 19th July 2024
Certified with DAS since: 20th July 2012
Certificate Number: DAS33274825/1/I
 

The certificate is valid for the following scope of operations & Statement of Applicability:

Design, Development, Implementation, Maintenance and Provisioning of IT/ICT services for external and internal customers from the locations of IT support and ICT services Division and Strategy and digital Division

In accordance with SOA dated 28th May 2021 (in association with ISO/IEC 27001 certificate number DAS33274825/1/I)

Date of Certificate Issue: 20th July 2021
Certificate Valid until: 19th July 2024
Certified with DAS since: 20th July 2021
Certificate Number: DAS74726117/1/PIMSU
 

This is to certify that organization:
Telekom Srbija a.d. Beograd Takovska 2, 11000 Belgrade, Republic of Serbia has implemented and maintains an Business Continuity Management System within the scope of:

Maintenance and Provisioning of IT/ICT services for external and internal customers from the locations of IT support and ICT services Division, Technical Division and Strategy and digital Division

in accordance to: ISO 22301:2019

Date of Certificate Issue: 09.07.2021.
Certificate Valid until: 09.07.2021.
Initial Certification date: 09.07.2021.
Certificate Number: SRN2361
 

Područje primene:

Pružanje telekomunikacionih usluga i servisa za interne i eksterne korisnike implementirala i primenjuje sistem menadžmenta bezbednošću i zdravijem na radu u skladu sa zahtevima standarda ISO 45001:2018

Certificate Valid until: 2022.12.04.
Certificate Number: 0-102706/19-11429
Initial Certification date: 2019.12.05
 

For details of sites covered under this certificate, refer to appendix no. 06867/A RoyalCert International Registrars, certifies that the management system of the organization has been assessed and found to be in accordance with the requirements of the related standard.

DIN EN ISO 14001:2015 Environmental Management Systems- Requirements (ISO 14001:2015)

Certificate Number: 06867/TEL14D
Initial Certification date: 03.11.2022
Date of Certificate Issue: 03.11.2022
Certificate Valid until: 02.11.2025
Revision Certification date: 03.11.2022/00
 
The certificate is valid for the following scope of operation:
  • Design, Development, Implementation,
  • Maintenance and Provisioning of IT/ICT services for external and internal customers from the locations of
  • IT support and ICT services Division and Strategy and digital Division
Date of Certificate Issue: 7th August 2021
Certificate Valid until: 6th August 2024
Certified with DAS since: 7th August 2015
Certificate Number: DAS95229207/1/Q