Sustainable Business

For many years, we have been developing relationships with the community that do not rely solely on the telecommunications infrastructure. The network of good social initiatives that we are launching and supporting increases trust among our employees, shareholders, partners, and society as a whole. In this way, we are attempting to share a portion of our business success with the community and thus contribute to the creation of a better society for all of its members through organized socially responsible activities.

Environment

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Environment

Telekom Srbija is undertaking
activities that include:

Certified ISO 14001:2015 Environmental Management System

Prevention, control and reduction environmental pollution

Investing in
"Green Energy“

Technological innovations to reduce the impact on climate change

Preservation of biodiversity and ecosystem balance

Certified ISO 14001:2015 Environmental Management System

Prevention, control and reduction environmental pollution

Investing in
"Green Energy“

Technological innovations to reduce the impact on climate change

Preservation of biodiversity
and ecosystem balance

Social

Telekom Srbija Group in the social responsibility segment expresses the ability of the companies to fulfill their obligations in the programs of support for the community and programs of social equality for employees and external stakeholders. Telekom Srbija is a signatory of the UN Global Compact and it is responsible and committed in performing its obligation of continuously making a great contribution to the achievement of goals of sustainable development, and especially the 2030 Agenda. The company plans and implements its activities in its entirety, bearing in mind the importance of its own impact on society and the environment.

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Social

Telekom Srbija Group in the social responsibility segment expresses the ability of the companies to fulfill their obligations in the programs of support for the community and programs of social equality for employees and external stakeholders. Telekom Srbija is a signatory of the UN Global Compact and it is responsible and committed in performing its obligation of continuously making a great contribution to the achievement of goals of sustainable development, and especially the 2030 Agenda. The company plans and implements its activities in its entirety, bearing in mind the importance of its own impact on society and the environment.

Some of significant achievements of Telekom Srbija Group regarding goals of UN Global Compact are:

Sustainable and resistant infrastructure, with the focus on affordable and equal access for everyone was achieved so far owing to the fact that optical cables have been installed for 1,030,000 households, a total of 31,090 km of cables have been laid with about 1.6 milllion km of optical fibre.

By 2030, significantly reduce waste
production through prevention,
reduction, recycling and reuse.

Equal employment opportunity and balanced
representation of both sexes in the total number
of employees and management.

Telekom Srbija is already a traditionally
active member of many international and
domestic organizations with intention to
continue this practice.

Sustainable and resistant infrastructure, with the focus on affordable and equal access for everyone was achieved so far with the fact that optical cables have been installed for 1,030,000 households, a total of 31,090 km of cables have been laid with about 1.6 milllion km of optical fibres.​

By 2030, significantly reduce waste production through prevention, reduction, recycling and reuse.

Equal employment opportunity and balanced representation of both sexes in the total number of employees and management.

Governance

Speaking of governance in Telekom Srbija Group, we refer to structures and processes within companies designed to ensure responsibility, transparency, timely reaction, rule of law, stability, equity and inclusion, empowering and widely based participation. Governance for us represents all the norms, values and rules of the game that our companies ares managed through, in the manner that is transparent, participative, inclusive and responsible.
Telekom Srbija Group has implemented the ISO Standard requirements in its work.

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Governance

Speaking of governance in Telekom Srbija Group, we refer to structures and processes within companies designed to ensure responsibility, transparency, timely reaction, rule of law, stability, equity and inclusion, empowering and widely based participation. Governance for us represents all the norms, values and rules of the game that our companies ares managed through, in the manner that is transparent, participative, inclusive and responsible.
Telekom Srbija Group has implemented the ISO Standard requirements in its work.

Certificate

This is to certify that organization: Telekom Srbija a.d. Beograd has implemented and maintains an Quality Management System within the scope of:

Design, Development, Implementation, Maintenance and Provisioning of IT/ICT services for external and internal customers in accordance to:

ISO 9001:2015

Certificate No.: SRN3800
Date of issue: 24.06.2024.
Expiry date:  06.08. 2027.
Inital Certficaton date: 07.08.2015.

This is to certify that organization: Telekom Srbija a.d. Beograd has implemented and maintains an IT Service Management System within the scope of:

Service management system that supports provision of IT/ICT services for external and internal customers in accordance to:

ISO/IEC 20000-1:2018

Certificate No.: SRN3798
Date of issue: 07.06.2024.
Expiry date: 08.07.2027.
Inital Certficaton date: 09.07.2021.

This is to certify that organization: Telekom Srbija a.d. Beograd has implemented and maintains an Information Security Management System within the scope of:

Design, Development, Implementation, Maintenance and Provisioning of IT/ICT services for external and internal customers in accordance to:

ISO/IEC 27001:2022

Certificate No.: SRN3801
Date of issue: 24.06.2024.
Expiry date:  19.07.2027.
Inital Certficaton date: 20.07.2012.

This is to certify that organization: Telekom Srbija a.d. Beograd has implemented and maintains an Privacy Information Management System within the scope of:

Design, Development, Implementation, Maintenance and Provisioning of IT/ICT services for external and internal customers in accordance to:

ISO/IEC 27701:2019

Certificate No.: SRN3802
Date of issue: 24.06.2024.
Expiry date:  19.07.2027.
Inital Certficaton date: 20.07.2021.

This is to certify that organization: Telekom Srbija a.d. Beograd has implemented and maintains an Business Continuity Management System within the scope of:

Maintenance and Provisioning of IT/ICT services for external and internal customers in accordance to:

ISO 22301:2019

Certificate No.: SRN3801
Date of issue: 24.06.2024.
Expiry date:  19.07.2027.
Inital Certficaton date: 20.07.2012.

Provision of telecommunication products and services for internal and external users.

Expiry Date: 2025.12.02.
Registration Number: 01-03110/22-11757
Certified since: 2019.12.05.

For details of sites covered under this certificate, refer to appendix no. 06867/A RoyalCert International Registrars, certifies that the management system of the organization has been assessed and found to be in accordance with the requirements of the related standard. DIN EN ISO 14001:2015 Environmental Management Systems- Requirements (ISO 14001:2015)

Certificate Number: 06867/TEL14D
Initial Certification date: 03.11.2022
Date of Certificate Issue: 03.11.2022
Certificate Valid until: 02.11.2025
Revision Certification date: 03.11.2022/00